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General
Information:
How long does it take for my phone service to be activated?
How long has your company been in business?
How much will my monthly phone service cost?
What are your Customer Service and Sales Department phone numbers?
Do you offer refunds?
Can I transfer service with your company?
What states does 1-800-4-A-PHONE provide service?
What features are offered with your phone service?
Can I get phone service if I owe another company?
What methods of payment do you accept?
How long does it take for my phone service to be activated?
1—5 business days.
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How long has your company been in business?
1-800-4-A-PHONE began providing phone service in 1996.
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How much will my monthly phone service cost?
Your phone bill will be comprised of the monthly pricing plan for your area plus
applicable federal, state and local taxes.
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What are your Customer Service and Sales Department phone numbers?
Customer Service—1-800-427-4663, option 2
Sales Department—1-800-427-4663, option 1
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Do you offer refunds?
Refunds are offered if we are unable to provide service at your location.
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Can I transfer service with your company?
We do process transfers for our customers and request as much advance notice as possible
in order to minimize your service interruption. We ask for at least 72 hours notice
in order to allow time for processing.
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What states does 1-800-4-A-PHONE provide service?
Texas, Ohio, Georgia, Missouri and Kansas
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What features are offered with your phone service?
We offer the standard phone service features including: Call Waiting, Caller ID, Three-way Calling,
Voice Mail (certain areas only) and Call Waiting ID.
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Can I get phone service if I owe another company?
Yes, we are an independent phone company and can provide you with service even if you owe another company.
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What methods of payment do you accept?
Credit Cards (Visa, Mastercard, American Express), Debit Cards (Visa, Mastercard logo)
ACE, Moneygram Express and Western Union.
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